Terms and Conditions & Privacy Policy

Last Updated: April 14, 2025

Welcome to Rosemarie Quay's website. These Terms and Conditions and Privacy Policy govern your use of this website and explain how your information is collected, used, and protected.

Terms & Conditions

1. Intellectual Property

All content on this website, including but not limited to text, images, graphics, book covers, and downloadable materials, is the property of Rosemarie Quay and is protected by copyright laws. You may not reproduce, distribute, modify, or republish any materials from this site without prior written permission.

2. Acceptable Use

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others. Prohibited activities include:

  • Attempting to interfere with the proper functioning of the site

  • Engaging in any form of automated data collection without permission

  • Using the site to distribute harmful content or malware

3. User-Generated Content

If you submit comments, feedback, or other content to this website, you grant Rosemarie Quay a non-exclusive, royalty-free license to use, reproduce, and publish this content in connection with the website and promotional materials.

4. External Links

This website may contain links to third-party websites. These links are provided for convenience only. Rosemarie Quay has no control over and assumes no responsibility for the content or practices of any linked websites.

5. Disclaimer of Warranties

This website is provided "as is" without any representations or warranties of any kind. Rosemarie Quay makes no warranties about the accuracy, reliability, or availability of this website.

6. Limitation of Liability

Rosemarie Quay shall not be liable for any indirect, incidental, or consequential damages arising from your use of or inability to use this website.

7. Refund Policy

For digital products (e-books, audio files): Due to the nature of digital downloads, all sales are final once the product has been delivered. However, if you experience technical difficulties accessing your purchase, please contact us at author@rosemariequay.com within 7 days of purchase for assistance.

For physical products (printed books): If you are unsatisfied with your purchase, you may return unopened, undamaged items within 14 days of delivery for a full refund of the purchase price (excluding shipping costs).

To initiate a return, please contact author@rosemariequay.com with your order details. Refunds will be processed using the original payment method within 7 business days of receiving the returned item.

Privacy Policy

1. Information Collection

We collect the following information:

  • Personal Information: Name and email address when you subscribe to newsletters or contact forms

  • Automated Information: IP address, browser type, pages visited, and time spent on the site via cookies and analytics tools

2. How We Use Your Information

We use your information to:

  • Send newsletters or book updates you've requested

  • Respond to inquiries or comments

  • Improve our website and understand visitor preferences

  • Prevent fraudulent activities and security breaches

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except trusted third parties who assist in operating the website, conducting business, or servicing you, provided they agree to keep this information confidential.

4. Third-Party Services

This website uses the following third-party services that may collect information:

  • Google Analytics (for website analytics)

  • Hostinger (for email subscriptions)

  • Stripe (for book purchases)

Each third-party service has its own privacy policy governing how they handle your data.

5. Cookies

This website uses cookies to enhance your browsing experience. You can set your browser to refuse cookies, but some portions of the site may not function properly.

6. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Unsubscribe from communications at any time via the unsubscribe link in any email

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

8. Children's Privacy

This website is not intended for children under thirteen years of age, and we do not knowingly collect personal information from children.

Changes to These Policies

Rosemarie Quay reserves the right to modify these policies at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site after any changes constitutes acceptance of those changes.

Contact Information

If you have questions about these policies, please contact:

Rosemarie Quay
Email: author@rosemariequay.com

By using this website, you signify your acceptance of these Terms and Conditions and Privacy Policy.